Annie's
1451 County Rd. 1575
Ashland, OH 44805
1-800-338-1121
E-mail Annie

Customer Service


ORDERING IS EASY... We accept PayPal, Money Order, cashier's check, and personal check. Note however that payment by personal check will delay shipping by approximately 10 days to allow check to clear.

Shipping Methods

Most items will ship FedEx Ground. We make every effort to process your order within 24 hours on all items. Due to our location, most shipments will arrive within 3-5 days after shipping. Special shipping arrangements can be made for very large orders or very large items. We are required to charge sales tax on all orders shipped to addresses in Ohio. No tax will be charged on orders shipped outside the state of Ohio.

Depending upon the season, there may be a week or two delay in shipping due to the high volume of stars being handmade and painted custom colors by the Amish family. If this needs to be rushed for a last minute gift let us know and we will work with you as needed. These products are not mass produced in a factory, our stars are heavy-duty tin individually hand cut, bent, and painted one wing at a time. Our stars and hearts are made in Ohio by Amish craftsmen and are worth the slight wait for shipping.

Shipping Costs

Purchase Amount Shipping Cost
$0.01 - $18.00 $10.50
$18.01 - $36.00 $13.00
$36.01 - $60.00 $15.50
$60.01 - $100.00 $22.00
$100.00 and up $40.00

Return Policy

We will accept returns for a full refund of the purchase price if you are unhappy for any reason within 15 days less a 20% restocking fee; However, no shipping costs will be refunded. Please email Annie or fill in our Contact Us page so we can watch for it to arrive. Upon arrival, full refund (less shipping and restocking fee) will be applied to original payment method.

Special Orders

Cancellation of special order items after project has been started will result in a 25% cancellation fee.

Contact Us

PHONE TOLL FREE: 800.338.1121 between 9:00 AM and 8:00 PM, Eastern Time
PHONE LOCAL: 419.281.2525 between 9:00 AM and 8:00 PM, Eastern Time
FAX: 419.281.3282

E-MAIL: annie@anniesamishbarnstars.com

MAILING ADDRESS:
      Annie's Amish Barn Stars
      1451 County Road 1575
      Ashland, OH 44805